Retreat Bay XL 32A Twin Pump Hot Tub

Elevate your home spa experience with the Retreat Bay XL 32A Twin Pump Hot Tub from H2O. This 2023 model features 67 hydro massage jets for unmatched relaxation, complemented by a twin-pump system that enhances water performance.

Enjoy the integrated waterfall, LED lighting, and Phantom Bluetooth sound system for an ambiance that adapts to both serene solo nights and lively gatherings.

Built with durable Gecko Controls, an aluminium frame, and a wood composite cabinet, the Retreat Bay XL is designed for long-lasting luxury and minimal maintenance.

Free Gifts bundle H2O hot tubs Bathroom Passion

Ultimate Hot Tub Setup Package - Total Savings: £1,311 RRP

Free UK Mainland Delivery (£375 RRP): We deliver directly to your home, ensuring your hot tub arrives safely and conveniently at no extra charge.
Free Non-Slip Steps (£100 RRP): Gain safe and easy access with durable, non-slip steps designed to match your hot tub, included free.
Free Chemical Starter Kit (£89 RRP): Keep your water crystal clear with a starter kit of essential chemicals and spare filter, provided at no additional cost.
Free Insulated Cover & Lifter (£249 RRP): Enjoy optimal heat retention with an insulated cover, easily managed with the included lifter.
Free Professional Installation (£199 RRP): Our experts will install your hot tub and perform initial setup tasks. Note: An electrician must complete electrical connections prior to installation.
Free 2-Year Parts and Labour Warranty (£299 RRP): This warranty covers the structure, shell surface, electrical, and plumbing equipment, and includes all labour costs associated with repairs, ensuring complete peace of mind.

Optional Full Service

Enhance your hot tub’s longevity with our optional full service plans:

1 Year Full Service (+£350): Covering parts and labour costs for one year.
2 Years Full Service (+£600): Extend your peace of mind with two years of full service - the most popular option!

Why Buy from Us

All-Inclusive Pricing: One price covers everything to start enjoying your hot tub.
Peace of Mind: Benefit from professional installation and a robust 2-year parts and labour warranty.
Ongoing Support: Full service options to keep your hot tub in optimal condition.
Superior Quality: Partnered with H2O for exceptional craftsmanship and reliable after-sales service.

Key Benefits & Specifications

Dimensions: L2230 x W2230 x H900 mm
Power Supply: 32A for powerful jets experience
Seating Capacity: Accommodates up to 6 persons
Lounge Seats: 1 dedicated lounge seat for relaxation
Water Capacity: 1400 litres
Weight: 390 kg when dry, 1790 kg when filled
Total Number of Jets: 67 jets in varying sizes for targeted massage
Jet Types: Includes 4 x 5", 16 x 3", 29 x 2", 18 x 1" jets
Jet Pumps: Equipped with two jet pumps (2.5hp and 2hp)
Air Valves: 3 for adjustable water flow
Filter System: Features a 50 sq. ft. (4.6 m²) effective filtration area
Control System: Managed by a reliable Gecko system
Lighting: 8 LED perimeter lights and 1 underwater LED light with 7 colour options
Audio System: Latest Phantom Bluetooth Audio System
Ozone System: Integrated for water cleanliness
Heater: 3 kW heater for optimal water temperature
Pillows: 3 comfortable pillows
Structural Frame: Durable aluminium frame
Skirting: Composite wood for aesthetic appeal
Base: Sturdy PVC construction
Cover Insulation: Ranges from 64 to 88 mm for energy efficiency

Servicing

H2O Hot Tubs Servicing

Maintain your hot tub’s performance and warranty with our comprehensive annual service, similar to a car’s yearly check-up. Here's what the service includes:

Chemical Flush: A thorough flush with a chemical solution for 10-15 minutes to eliminate bacteria and prevent scale or scum buildup in the pipework and heater.
Cleaning: Complete draining followed by an extensive cleaning of the interior and exterior. A UV treatment is also applied to the cover.
Refill and Rebalance: The spa is refilled with fresh water, and the water chemistry is rebalanced using your chemicals.
Filter Replacement: Includes a new set of filters specifically for H2O hot tubs.
Comprehensive Checks: A detailed 19-point inspection covers all major components, ensuring everything from pumps to blowers and pipe connections is in top working order.

Annual Service Reminder: To maintain your warranty and ensure optimal performance of your hot tub, we recommend servicing it annually by an H2O Spa Ltd engineer or an approved sub-contractor every 12 months.

Warranty

H20 Spas 2-Year Parts & Labour Warranty

Introduction: H2O Spas offers a comprehensive 2-year parts & labour warranty on all H2O hot tubs, underscoring our commitment to quality and customer satisfaction.

Detailed Warranty Coverage:

Structure Warranty: 2 years on the frame, ensuring long-term durability and structural integrity.
Shell Surface Warranty: 2 years covering issues like cracks, blisters, peeling, and delamination.
Electrical and Plumbing Equipment Warranty: 2 years for crucial components such as pumps, heaters, and control systems.
Other Spa Components Warranty: 2 years for additional features including the ozonator, blower, spa surround, and LED lighting.
Cover, Headrests, & Cabinet Warranty: Protection against defects in materials and workmanship at the time of delivery.
Labour Warranty: 2 years, covering all labor costs associated with warranty repairs (travel costs are additional, see Performance and Claims).

Important Warranty Notes:

Warranty Commencement: All warranties commence from the date of delivery.
Original Owner: Warranties apply exclusively to the original owner and at the initial installation site.
Exclusions: Shipping costs for parts are not covered. Warranty voided by incorrect spa usage, chemical damage, unauthorised repairs, and commercial usage.
Service Requirement: Annual servicing by H20 Spa Ltd or an approved contractor is required to maintain warranty validity.

Performance and Claims:

Fault Reporting: Faults must be reported within 14 days to info@bathroompassion.co.uk.
Call Out/Travel Charges: £1.10 per mile from NG6, plus a £150 deposit, applicable after the first 30 days (waived for initial 30 days).
Non-Warranty Faults: Costs for parts and an engineer's labor at £70 per hour are the customer's responsibility.

Contact Information: For warranty claims or queries, please reach out via email to info@bathroompassion.co.uk.

Disclaimer from Bathroom Passion

Bathroom Passion will not be liable for any loss of use of the spa, nor for any incidental expenses incurred as a result of repair or replacement of the spa. This includes, but is not limited to, permanent decking or surroundings, flooring, any other fixtures, as well as losses of chemicals, water, or filters. The warranties provided by Bathroom Passion are limited to the maximum amount of monies received from the customer with respect to the sale of the spa.

Delivery & Installation Guide

An explanation video of the delivery process when you order a H2O Hot Tubs, including what you need to prepare in advance.

Hot Tub Electrical Supply Guide

What electricity supply is needed for your hot tub?

Choosing the right hot tub involves understanding the electrical requirements. We offer two types of hot tubs based on their power needs: 13A Plug & Play models and 32A hard-wired models. Here’s what you need to prepare:

13A Plug & Play Hot Tubs

Setup: These hot tubs are user-friendly, connecting to a 3-pin UK outdoor socket.
Installation: You'll need an IP66-rated outdoor weatherproof socket with RCD protection, a life-saving device, designed to stop you from getting a fatal electric shock if you touch something live. It should be installed at least 1 metre away, but ideally around 2 metres from where your hot tub will be located.
Cost: Expect to pay qualified electrician around £50-£100 for the installation.
Benefits: Lower running costs and straightforward installation make this an economical choice.

32A Hard-Wired Hot Tubs

Setup: These models require a dedicated circuit from your household consumer unit, ensuring they don’t share power with other appliances.
Safety: Install an IP65 rotary isolator switch to safely disconnect the hot tub when needed. The switch should be at least 2 metres away from the hot tub.
Installation Needs: A suitably rated cable from the switch to the hot tub is required, with enough length to comfortably reach the installation point.
Cost: Expect to pay qualified electrician around £250-£300 for the installation.
Benefits: Offers more robust performance and is ideal for those seeking powerful hydrotherapy benefits.

Important Note on Compliance Both setups must comply with Part P of the Building Regulations to avoid any legal issues. All electrical work should be carried out by a qualified electrician.

Why Can't We Handle the Electrics? Directly handling household electrical setups requires specific certifications. For safety and compliance reasons, it’s essential that a professional electrician performs these tasks.

Next Steps:

Prepare for Delivery: Review our Delivery & Installation Guide to ensure you’re ready for the arrival of your hot tub.

Ready to choose your hot tub? Explore our range and get ready to enjoy the relaxation and comfort of your new addition.

By understanding and preparing the correct electrical setup, you ensure a smooth installation and safe, enjoyable use of your hot tub.

H2O Retreat Bay XL 32A Twin Pump Hot Tub 2230 x 2230 x 900mm

H2O Retreat Bay XL 32A Twin Pump Hot Tub 2230 x 2230 x 900mm

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